If the review says "Reference Available" (as almost all of them do), these guests are willing to share their experiences and opinions with you -
Fran Gallogly(Rating 5 out of 5)
Guides & escorts
Airport and hotel transfers
We recently returned from India, and I want to thank everyone at Easy Tours for an absolutely fantastic vacation! There wasn't a single glitch or foul-up despite the fact that we had a pretty complex itinerary with many flights and connections. No matter what hour we arrived at an airport, even in the dead of night, there was a representative and driver waiting to greet us. And they would not leave until we assured them that our hotel room was to our liking.
All of the guides were outstanding and the drivers were also good. We especially enjoyed our driver from Agra to Udaipur. While all of the guides were excellent, we particularly enjoyed our guide in Agra who proved to be a great font of knowledge about the Mughal emperors, the guide in Khajuraho for his in depth insight into the art history and significance of the temple sculptures, our facilitator in Kanha who provided us with a heart warming experience in the small village of Nagoe when he introduced us to an extended family he was related to and where we were welcomed with tea and refreshments into their home, and the guide in Jaisalmer who lives in the fort and conveyed his great love for his home and city. Our guide in Jaipur went out of his way to arrange for us to be admitted to the fort in the evening in order to photograph the sunset from one of the upper story windows.
The hotels were truly opulent, much more beautiful than anything we had expected. There wasn't a bad one in the lot. We loved the Taj in Aurangabad where there was a young manager in the restaurant who perceived that we enjoyed Indian food and made an effort every evening to recommend regional specialties for us to sample. The Trident in Jaipur with a view of the lake palace was also outstanding and had especially wonderful service. We loved the decor and ambiance at the Fort Rajwada in Jaisalmer. In Jodhpur we stayed at the Taj Gateway. We made a very minor complaint about the restaurant to the Easy Tour rep which he apparently passed on to the hotel. On our second visit to this hotel we were met by the general manager who upgraded our room to the Jaipur Suite and provided us with a free dinner. It was much more than our small complaint merited and we were most grateful and actually stunned by his kindness.
Finally, I must mention our wonderful stay at Chitwan Jungle Lodge in Kahna. The room was not fancy but it was large and comfortable. What made this lodge so outstanding was the general manager. He simply cannot do enough to ensure that his guests are enjoying themselves and are well provided for. This attitude permeates all of the staff at Chitwan. The chef would emerge from the kitchen to check if you needed any special preparations and if the spice level was to your liking. One day I asked one of the kitchen people about the gardens behind the lodge where they were growing some vegetables. Instead of a brief reply, he gave me a tour of the garden and explained everything they were growing there, not only for the kitchen but also the section devoted to medicinal herbs. And he introduced me to their gardener. On our last day in Kahna we decided not to rush to Bandhavgarh to try to make the afternoon safari. I preferred to visit some of the small villages near Kahna to photograph the people and their daily routines. The General Manager told me that nearly all of the staff at Chitwan was drawn from these villages and that he sometimes provides books and funds to help send the children to school. Then he and his assistant manager got on a motor scooter and joined us in the villages where he provided introductions for me and facilitated my photographing the people there. This is a man who truly walks in the footsteps of Gandhi!
There were many more experiences that I could outline here but I think you get the gist of it. The trip was a great experience and all the connections and arrangements went like clockwork thanks to the fine coordinators from Easy Tours. We are most grateful. REFERENCE AVAILABLE. INDEPENDENT TRAVEL